Harris Health | LBJ Hospital

A community-empowering initiative for a newly redesigned, replacement hospital for the underserved

01. Introduction

ROLE: Design Thinking Health Fellow (Full-Time)

DESIGN FIRM: Global Design & Architecture Firm, HKS

CLIENT: Harris Health System, $2.5 billion LBJ Replacement Hospital Redesign

FOCUS AREAS: Newborn Nursery, NICU, Food Farmacy, Oncology, and ED

RESPONSIBILITES: Conduct one-on-one patient & staff interviews, Lead & Develop Engaging Interactive Workshops, and Optimize Staff Experience & Patient Experience and Outcomes in LBJ’s New Replacement Hospital

Pictured Above: Community engagement outing made possible by a collaboration with Houston’s METRO bus system. Group photo with community members, community leaders, Harris Health Leadership HKS Design & Architecture Firm Leadership, and JPL engineers.

02. Our Timeline

03. Experience Principles

04. Patient-Driven Themes

05. Understanding the Patient Journey

[ PRESENT-DAY ]

[ FUTURE STATE ]

06. Innovation Ideas Emerge

Pictured Above: One of many healthcare innovation ideas developed in collaboration with LBJ Hospital patients and staff through community engagement events, interviews, and interactive workshops.

07. Looking Ahead

LBJ Replacement Hospital Coming Soon in 2027.

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